Frequently asked questions:
Q1: How do I make an order?
A: Simply contact our office by telephone +91-9099699333, we will contact you with an hour, we will be happy to assist you with your order.
Q2: Can I make sample order for quality test?
A: Yes, we can supply free sample, but the shipping cost will be paid by our clients.
Q3: How to start order or make payments?
A: Pro forma Invoice will be sent to you after confirmation of the order, enclosed our bank information. We accept Bank transfer, Western Union, we also accept PayPal.
Q4: How to confirm Product Quality before placing orders?
A: You can get free sample (1-20gram) for some products, you only need to pay the shipping cost or arrange a courier to us and take the samples. You can send your product specifications and requests; we will produce the products according to your requirements.
Q5: What is your MOQ?
A: Our MOQ is 1000 kg, but usually we accept less quantity for first trial order.
Q6: How about delivery time?
A: Products in stock usually ship within 72 hours after order payment received. If a product is not in stock, delivery time varies but is generally about 5-7 days, depending on exact order quantity.
Q7: Is there any discount?
A: Different quantity has different discount.
Q8: How do you treat quality compliant?
A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send free goods for replacement or refund your loss.
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